Sky is the Limit – That is What We Believe at Rafih Auto Group

Every individual is a powerhouse of distinctive talents and skill, and we believe that with the company of like-minded people who share a mutual goal, the future is limitless.

Rafih Auto Group is looking for professionals who have the core virtue of building a well-developed relationship with the customers and delivering a consistent customer experience with a transparent approach. As a constantly evolving automobile dealership group, we always welcome those who strive for improvement every day.

For more than four decades, Rafih Auto Group has been representing all the great automobile brands from across the world in Canada and the USA. We want to work with professionals who share the zeal and vigor of carrying this legacy further.

We are on a constant lookout for such professionals who can join our family and add a distinctive value to the customers’ car buying and servicing experience. Also, we look forward to work with people who are fun at work, know to crack a joke occasionally, and once in a while, treat their colleagues out of the blue.

If you think you have got it in you, we would like to hear from you.

Job Postings

We're hiring. Join the team.

Used Car Buyer

Looking for a new challenge in a high volume automotive business? Brampton Chrysler is looking for Used Car Buyers to assist in the growth of our operations.  If you have relevant dealership experience, a dynamic personality, a great worth ethic and searching for a long and rewarding career, you have the vital characteristics we are looking for.

A Career with Us Offers:

  • Top Wages and Benefits Program
  • Used Car Buyer – Salary + Commission based payplan
  • On-going Training and Professional Development Opportunities
  • A Professional atmosphere, great working conditions, dynamic leadership

Job Responsibilities:

  • Utilize state of the art technology and systems to identify desired vehicles
  • Continue to develop existing relationships with vehicle sellers including private sellers, leasing companies, rental agencies and auctions
  • Provide detailed analysis on wholesale and retail opportunities
  • Monitor market trends and communicate findings
  • Experience of buying vehicles in volumes at the right price to supply the various dealerships
  • Knowledge of exactly which cars to pursue and what wholesale price to pay in order to yield a sufficient margin and ensure acceptable profitability at both retail and wholesale levels.
  • Review pending appraisal entries for used car manager to uncover lost opportunities
  • Maintain reports of the number of candidate vehicles, percent of offers generated and vehicles purchased.
  • Keep accurate records of interactions and offers
  • Communicate with private sellers in a professional, friendly, and efficient manner
  • Minimum 3 years automotive experience specializing in acquisition and disposition of pre-owned vehicles.
  • Demonstrated ability to cultivate wholesale automotive relationships
  • Must be highly organized
  • Current OMVIC
  • Ability to travel
  • Understanding of US wholesale market is an asset
  • Working knowledge of related automotive systems and software

Brampton Chrysler is a member of the Rafih Auto Gorup and offers a lucrative compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in a large automotive dealership group.

Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.

Location: Brampton Chrysler - Toronto

Sales Consultant

Looking for a New Challenge? Brampton Chrysler is looking to grow and expand in the Brampton area! To do this, Brampton Chrysler is searching for dynamic Sales Consultants to assist in the growth of our operations. If you have Sales Consultant dealership experience, a dynamic personality, a great worth ethic and are searching for a long and rewarding career, than you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

  • Top Wages and Benefits Program
  • Sales Consultant – Salary + Commission based payplan
  • On-going Training and Professional Development Opportunities
  • A Professional atmosphere, great working conditions, dynamic leadership

 

Qualified candidates will possess the following:

  • 3+ years experience in automotive dealership Sales
  • Demonstrated knowledge of Sales Dealership processes and best practices
  • Demonstrated and proven Business Acumen in keeping with dealership strategy
  • Strong interpersonal skills, ability to communicate and manage well at all levels of the organization
  • Demonstrated ability to cultivate relationships
  • High level of integrity and dependability with a strong sense of urgency and results
  • Proficiency in Microsoft Office/Excel and computer applications
  • OMVIC License

Brampton Chrysler is a member of the Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in a large automotive dealership group.

Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.

Location: Brampton Chrysler - Toronto

Parts Advisor

Looking for a New Challenge? Look no further than Countryside Chrysler! Countryside Chrysler is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the Essex area! To do this, Countryside Chrysler is searching for a Parts Advisor! If you have Parts Advisor experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

Essential Duties:

  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
  • Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
  • Answers phone calls, providing price quotes and other information in a courteous and cheerful manner.
  • Assists technicians at the back counter, ensuring that the Tech presents a hard copy of the Repair Order with the appropriate lines/complaints when requisitioning parts.
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides a high level of service to internal and external customers.
  • Pulls and fills orders from stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside sources and submits an emergency order, if necessary.
  • Notifies the service advisor and the customer when special ordered parts have been received.
  • Notifies the body shop when all parts have arrived and when they will be delivered.
  • Pulls orders for delivery to the body shop, making sure all parts are tagged with customer names and job numbers.
  • Follows up on back-ordered parts.
  • Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
  • Replenishes assigned inventory daily.
  • Assists outside sales representatives with their orders.
  • Makes sure all internal requests for parts are billed on the service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Ensures that all charge sales are signed by the customer.
  • Ensures that all customers receive their copy of the invoice.
  • Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
  • Issues and tracks requested shop tools to technicians.
  • Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
  • Sets up orders for daily shipment, delivery, or pick-up.
  • Solicits assigned accounts by phone.
  • Keeps front and rear counter areas clean and uncluttered.
  • Cleans computer terminals and printers daily.
  • Participates in all training programs that are made available.
  • Keeps current on new products and product updates.
  • Participates with the parts manager in maintaining a lost sales tracking program.
  • Maintains professional appearance.

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.

Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.

Location: Countryside Chrysler - Windsor

Service Advisor

Looking for a New Challenge? Look no further than Overseas Motors BWM! Overseas Motors BMW is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater Windsor area! To do this, we are searching for Senior and Junior Automotive Service Advisors! If you have Service Advisor experience or are looking for a new career, a dynamic personality, a great worth ethic and have an organized approach to your daily life than you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

  • Top Wages and Benefits Program
  • Service Advisor – Salary + Commission based payplan
  • On-going Training and Professional Development Opportunities
  • A Professional atmosphere, great working conditions, dynamic leadership

Essential Duties:

  • Schedules service appointments.
  • Obtains customer and vehicle data and reviews vehicle history prior to customers’ arrival, when possible.
  • Writes up customer’s vehicle problems accurately and clearly on repair order.
  • Interviews/questions customer as needed to confirm the problem or refers to test technician, or if necessary, has the shop foreman drive with the customer.
  • Refers to service history, inspects vehicle including opening of the hood, and recommends additional needed service.
  • Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications.
  • Provides a complete and accurate written cost estimate for labor and parts, provided by the technician.
  • Obtains customer signatures on repair order; provides customer with a copy, including estimate on Customer Pay repairs.
  • Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed, and properly documents up sell information on the hard copy and in the computer.
  • Implements and maintains a service marketing program.
  • Reviews repair orders to ensure that work is completed and additional work and authorization is noted.
  • Keeps service department forms, menus and pricing guides up-to-date.
  • Explains completed work and all charges to customers.
  • Maintains high customer satisfaction standards.
  • Handles telephone inquiries regarding appointments and work in process.
  • Inspects all vehicles for body work, informs customer at the time of write-up, if work is needed and provides an estimate for body work.
  • Requires valid driver’s license to drive and port vehicles to park in line up for service repair or aid in dealership valet service

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in one of Canada’s largest automotive dealership groups.

Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.

Location: Overseas Motors BWM - Windsor

Licensed Technician

Whiteoak Ford is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater GTA area!

Whiteoak Ford values customers, employees and has invested in principles for success that is only achieved by doing business with integrity and the highest ethical standard. We are looking for a Licensed Technician to join our team with a proven ability to work in accordance with stringent best-practice standards. If you have relevant Licensed Technician dealership experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

  • Top Wages, Benefits Program and On-going Training and Professional Development Opportunities. $5000 signing bonus!!
  • A Professional atmosphere, great working conditions, dynamic leadership.

Responsibilities and Duties:

  • Ability to work efficiently in a high-pressure environment.
  • Follow the company standard operating policies & procedures.
  • Adhering to safety protocols and guidelines to ensure a safe work environment.
  • Following manufacturer’s guidelines, standards, quality and recommendations for repair and maintenance tasks.
  • Diagnosing mechanical, electrical, and electronic problems in vehicles using diagnostic equipment and tools.
  • Keeping accurate records of repairs and maintenance tasks performed on vehicles.
  • Ability to effectively manage time, meet deadlines and complete all assigned tasks.
  • Sound understanding of all automotive functionalities and staying up-to-date with the latest automotive technology and advancements.
  • Valid Ontario G driver’s license.

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunity for advancement in one of Canada’s largest automotive dealership groups.

Job Types: Full-time, Permanent

Benefits:

  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Experience:

Ford automotive technician: 2–3-year experience (preferred)

License/Certification:

  • Driver’s License (Valid G License)
  • License Automotive Technician (310S)

Work Location: In person

Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.

 

Location: Whiteoak Ford - London

Service Technician Apprentice Level 1, 2 or 3

Whiteoak Ford is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater GTA area!

Whiteoak Ford values customers, employees and has invested in principles for success that is only achieved by doing business with integrity and the highest ethical standard. We are looking for a Service Technician Apprentice Level 1, 2 or 3 to join our team with a proven ability to work in accordance with stringent best-practice standards. If you have relevant Service Technician dealership experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

  • Top Wages, Benefits Program and On-going Training and Professional Development Opportunities. $2500 signing bonus for level 3 apprentices!!
  • A Professional atmosphere, great working conditions, dynamic leadership.

Responsibilities and Duties:

  • Ability to work efficiently in a high-pressure environment.
  • Follow the company standard operating policies & procedures.
  • Adhering to safety protocols and guidelines to ensure a safe work environment.
  • Following manufacturer’s guidelines, standards, quality and recommendations for repair and maintenance tasks.
  • Diagnosing mechanical, electrical, and electronic problems in vehicles using diagnostic equipment and tools.
  • Keeping accurate records of repairs and maintenance tasks performed on vehicles.
  • Ability to effectively manage time, meet deadlines and complete all assigned tasks.
  • Sound understanding of all automotive functionalities and staying up-to-date with the latest automotive technology and advancements.
  • Valid Ontario G driver’s license.

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunity for advancement in one of Canada’s largest automotive dealership groups.

Job Types: Full-time, Permanent

Benefits:

  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:
Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Required:
Driver’s License (Valid G License)

Work Location: In person

Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.

Location: Whiteoak Ford - London

Sales Consultant

HERE WE GROW AGAIN! JOIN THE BEST TEAM IN THE BUSINESS!
Looking for a New Challenge? Performance Ford is looking to grow and expand in the Windsor Area! To do this, Performance Ford is searching for dynamic Sales Consultants to assist in the growth of our operations. If you have Sales Consultant dealership experience, a dynamic personality, a great worth ethic and are searching for a long and rewarding career, than you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

  • Top Wages and Benefits Program
  • Sales Consultant – Salary + Commission based payplan
  • On-going Training and Professional Development Opportunities
  • A Professional atmosphere, great working conditions, dynamic leadership

Qualified candidates will possess the following:

  • 3+ years experience in automotive dealership Sales
  • Demonstrated knowledge of Sales Dealership processes and best practices
  • Demonstrated and proven Business Acumen in keeping with dealership strategy
  • Strong interpersonal skills, ability to communicate and manage well at all levels of the organization
  • Demonstrated ability to cultivate relationships
  • High level of integrity and dependability with a strong sense of urgency and results
  • Proficiency in Microsoft Office/Excel and computer applications
  • OMVIC License

Performance Ford as a member of the Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in a large automotive dealership group.

Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.

Job Types: Full-time, Permanent

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Vision care

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus pay
  • Commission pay

Ability to commute/relocate:

  • Windsor, ON N8W 5W2: reliably commute or plan to relocate before starting work (required)

Experience:

  • sales: 1 year (preferred)

Licence/Certification:

  • OMVIC (required)

 

Location: Performance Ford - Windsor

Service Advisor

Looking for a New Challenge? Look no further than Overseas Motors Mercedes! Overseas Motors Mercedes is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater Windsor area! To do this, we are searching for an Automotive Service Advisor! If you have Service Advisor experience or are looking for a new career, a dynamic personality, a great worth ethic and have an organized approach to your daily life than you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

  • Top Wages and Benefits Program
  • Service Advisor – Salary + Commission based payplan
  • On-going Training and Professional Development Opportunities
  • A Professional atmosphere, great working conditions, dynamic leadership

Essential Duties:

  • Schedules service appointments.
  • Obtains customer and vehicle data and reviews vehicle history prior to customers’ arrival, when possible.
  • Writes up customer’s vehicle problems accurately and clearly on repair order.
  • Interviews/questions customer as needed to confirm the problem or refers to test technician, or if necessary, has the shop foreman drive with the customer.
  • Refers to service history, inspects vehicle including opening of the hood, and recommends additional needed service.
  • Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications.
  • Provides a complete and accurate written cost estimate for labor and parts, provided by the technician.
  • Obtains customer signatures on repair order; provides customer with a copy, including estimate on Customer Pay repairs.
  • Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed, and properly documents up sell information on the hard copy and in the computer.
  • Implements and maintains a service marketing program.
  • Reviews repair orders to ensure that work is completed and additional work and authorization is noted.
  • Keeps service department forms, menus and pricing guides up-to-date.
  • Explains completed work and all charges to customers.
  • Maintains high customer satisfaction standards.
  • Handles telephone inquiries regarding appointments and work in process.
  • Inspects all vehicles for body work, informs customer at the time of write-up, if work is needed and provides an estimate for body work.
  • Requires valid driver’s license to drive and port vehicles to park in line up for service repair or aid in dealership valet service
  • Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in one of Canada’s largest automotive dealership groups.

Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.

Location: Overseas Motors Mercedes - Windsor

Service Technician Apprentice Level 1, 2 or 3

Performance Ford is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the greater GTA area!

Performance Ford values customers, employees and has invested in principles for success that is only achieved by doing business with integrity and the highest ethical standard. We are looking for a Service Technician Apprentice Level 1, 2 or 3 to join our team with a proven ability to work in accordance with stringent best-practice standards. If you have relevant Service Technician dealership experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

  • Top Wages, Benefits Program and On-going Training and Professional Development Opportunities.
  • A Professional atmosphere, great working conditions, dynamic leadership.

Responsibilities and Duties

  • Ability to work efficiently in a high-pressure environment.
  • Follow the company standard operating policies & procedures.
  • Adhering to safety protocols and guidelines to ensure a safe work environment.
  • Following manufacturer’s guidelines, standards, quality and recommendations for repair and maintenance tasks.
  • Diagnosing mechanical, electrical, and electronic problems in vehicles using diagnostic equipment and tools.
  • Keeping accurate records of repairs and maintenance tasks performed on vehicles.
  • Ability to effectively manage time, meet deadlines and complete all assigned tasks.
  • Sound understanding of all automotive functionalities and staying up-to-date with the latest automotive technology and advancements.
  • Valid Ontario G driver’s license.

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunity for advancement in one of Canada’s largest automotive dealership groups.

Job Types: Full-time, Permanent

Benefits:

  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Required:

  • Driver’s License (Valid G License)
  • Work Location: In person

Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.

Location: Performance Ford - Windsor

Licensed Technician

Performance Ford is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the Windsor area!

Performance Ford values customers, employees and has invested in principles for success that is only achieved by doing business with integrity and the highest ethical standard. We are looking for a Licensed Technician to join our team with a proven ability to work in accordance with stringent best-practice standards. If you have relevant Licensed Technician dealership experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

  • Top Wages, Benefits Program and On-going Training and Professional Development Opportunities.
  • A Professional atmosphere, great working conditions, dynamic leadership.

Responsibilities and Duties

  • Ability to work efficiently in a high-pressure environment.
  • Follow the company standard operating policies & procedures.
  • Adhering to safety protocols and guidelines to ensure a safe work environment.
  • Following manufacturer’s guidelines, standards, quality and recommendations for repair and maintenance tasks.
  • Diagnosing mechanical, electrical, and electronic problems in vehicles using diagnostic equipment and tools.
  • Keeping accurate records of repairs and maintenance tasks performed on vehicles.
  • Ability to effectively manage time, meet deadlines and complete all assigned tasks.
  • Sound understanding of all automotive functionalities and staying up-to-date with the latest automotive technology and advancements.
  • Valid Ontario G driver’s license.

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunity for advancement in one of Canada’s largest automotive dealership groups.

Location: Performance Ford - Windsor

BDC

Eastway Toyota is actively hiring BDC Representatives to join our successful dealership. Your primary focus will be to manage the online component of a dealership’s sales. In this vital role, you will handle incoming email, phone calls, chat and text leads, and most importantly assess the customer needs, respond to them, and set up appropriate appointments.

You will provide a high level of customer service on leads generated via the website. We operate under the principles of honesty, responsibility, transparency, and commitment. The right candidate for this position is self-motivated, high energy, dynamic and results-oriented and passionate about providing exceptional customer service to our clients. We provide full in-house training. No previous automotive experience is required. We are ultimately looking for team members with the right attitude and willingness to grow.

What we Offer

  • Base salary plus a commission/bonus plan
  • Paid In-House Training
  • Extended health care benefits, dental etc.
  • Centralized location
  • Opportunity for career growth
  • Hands on management staff

Qualifications

  • Previous New or Used Sales experience preferred
  • Amazing customer service skills resulting in complete customer satisfaction
  • Competent at addressing and overcoming objections
  • Superior communication skills, both oral and written
  • Outstanding organizational skills
  • Ability to thrive under pressure
  • Results driven attitude
  • Valid driver’s license
  • Experience with Automotive software systems (an asset)
  • An OMVIC license is required

Responsibilities

  • Following up on internet leads
  • Generate appointments and quotes
  • Handle all incoming internet email leads and incoming phone calls
  • Greet all customers in a professional manner
  • Responding to customer queries on calls and electronic media (chat / email/ Social Media)
  • Maintain knowledge of new products, features, accessories, financial services offerings, etc.
  • Deliver inquiries / messages intended for other sales personnel and departments promptly
  • Consistently send email promotions and incentives to customers
  • Oversee CRM usage to keep track of leads and contact customers

Eastway Toyota is a proud member of the Rafih Auto Group. The Rafih Auto Group is a leading auto dealer in the industry representing multiple dealerships. We are committed to the complete satisfaction of our customers and employees alike.

We offer a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in one of Canada’s largest automotive dealership groups.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status

Location: Eastway Toyota - Windsor

Parts Advisor

Looking for a New Challenge? Look no further than Eastway Toyota ! Eastway Toyota is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the Windsor area! To do this, Eastway Toyota is searching for a Parts Advisor! If you have Parts Advisor experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

Essential Duties:

  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
  • Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
  • Answers phone calls, providing price quotes and other information in a courteous and cheerful manner.
  • Assists technicians at the back counter, ensuring that the Tech presents a hard copy of the Repair Order with the appropriate lines/complaints when requisitioning parts.
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides a high level of service to internal and external customers.
  • Pulls and fills orders from stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside sources and submits an emergency order, if necessary.
  • Notifies the service advisor and the customer when special ordered parts have been received.
  • Notifies the body shop when all parts have arrived and when they will be delivered.
  • Pulls orders for delivery to the body shop, making sure all parts are tagged with customer names and job numbers.
  • Follows up on back-ordered parts.
  • Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
  • Replenishes assigned inventory daily.
  • Assists outside sales representatives with their orders.
  • Makes sure all internal requests for parts are billed on the service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Ensures that all charge sales are signed by the customer.
  • Ensures that all customers receive their copy of the invoice.
  • Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
  • Issues and tracks requested shop tools to technicians.
  • Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
  • Sets up orders for daily shipment, delivery, or pick-up.
  • Solicits assigned accounts by phone.
  • Keeps front and rear counter areas clean and uncluttered.
  • Cleans computer terminals and printers daily.
  • Participates in all training programs that are made available.
  • Keeps current on new products and product updates.
  • Participates with the parts manager in maintaining a lost sales tracking program.
  • Maintains professional appearance.

Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada’s largest automotive dealership groups.

Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.

 

Location: Eastway Toyota - Windsor

Sales Consultants

HERE WE GROW AGAIN! JOIN THE BEST TEAM IN THE BUSINESS!
Looking for a New Challenge? Jaguar Land Rover Windsor is looking to grow and expand in the Windsor Area! To do this, Jaguar Land Rover Windsor is searching for dynamic Sales Consultants to assist in the growth of our operations. If you have Sales Consultant dealership experience, a dynamic personality, a great worth ethic and are searching for a long and rewarding career, then you have what we are looking for as we can teach you the rest!

A Career with Us Offers:

  • Top Wages and Benefits Program
  • On-going Training and Professional Development Opportunities
  • A Professional atmosphere, great working conditions, dynamic leadership

Qualified candidates will possess the following:

  • 3+ years experience in automotive dealership Sales
  • Demonstrated knowledge of Sales Dealership processes and best practices
  • Demonstrated and proven Business Acumen in keeping with dealership strategy
  • Strong interpersonal skills, ability to communicate and manage well at all levels of the organization
  • Demonstrated ability to cultivate relationships
  • High level of integrity and dependability with a strong sense of urgency and results
  • Proficiency in Microsoft Office/Excel and computer applications
  • OMVIC License

Jaguar Land Rover Windsor is a member of the Rafih Auto Group offers a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in a large automotive dealership group.

Rafih Auto Group has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put into place before you begin your employment.

Location: Jaguar Land Rover Windsor - Windsor

Receptionist

Midtown Honda is seeking full-time Receptionist to join our team! If you have a Receptionist experience, a dynamic personality, a great worth ethic, and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest!

In this position you will be responsible for:

  • Greet customers entering the dealership in a prompt, friendly and professional manner.
  • Personally, direct customers to the relevant department (i.e., introduce to Parts, Service etc.)
  • Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
  • Make sure all customer waiting areas including the café are kept clean and stocked with refreshments and snacks
  • Coordinate between the BDC and Sales team for any e-leads or appointments made
  • Promptly answer telephone in a warm and inviting manner
  • Operate a multi-line telephone system, transferring calls to appropriate sales representative or department.
  • Respond to emails in a timely manner. Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions.
  • Coordinate and processes all necessary documentation and payments for the service department.
  • Perform various clerical and administrative duties.
  • Distributes mail and coordinates all courier pickups. Organize, maintain, and coordinate Company records and files in their proper locations.
  • Where necessary, assist in the compilation of data for various reports. Maintain the reception area in a tidy and presentable manner.
  • Other duties as required.

Requirements:

  • High school diploma or equivalent.
  • Office Administration diploma would be considered an asset.
  • Licensing experience would be considered an asset.
  • Relevant Receptionist experiences.
  • Dealership setting an asset.
  • Cashier experiences.
  • Able to write simple correspondence, including memos, letters, etc.
  • Knowledge of vehicles, equipment, and/or services offered.
  • Strong knowledge of Microsoft Office products, including Excel and Word.
  • Able to maintain filing systems and basic database.
  • Superior telephone manners and strong interpersonal skills.
  • Strong customer service orientation and teamwork.
  • Available to work a flexible schedule including Weekends.

 

What we Offer:

  • Healthcare and Dental
  • Life Insurance Benefits
  • On-going Training and Professional Development Opportunities
  • A Professional atmosphere, great working conditions, dynamic leadership
  • Optional Mobility plan discount

Midtown Honda is a member of the Rafih Auto Group. Rafih Auto Group is a leading auto dealer in the industry representing multiple dealerships. We are committed to the complete satisfaction of our customers and employees alike.

We offer a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in one of Canada’s largest automotive dealership groups.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status

Location: Midtown Honda - Toronto

Part Time Receptionist

Location: Leamington GM - Windsor

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